# InboxPanda

> InboxPanda is one inbox for a business's website forms and customer email. It filters spam, labels and summarizes each message, forwards leads to the right person, answers routine questions from the owner's notes and drafts a reply to the rest. For a website it works as a form backend: POST a form to one URL, no backend code or API key.

## Product

- [Collect](https://inboxpanda.io/collect): Add a contact form to any site with one sentence to your AI builder or one HTML form tag, and forward your support address to the same inbox.
- [Sort](https://inboxpanda.io/sort): Every message labeled with your own labels, summarized with the facts the sender wrote, and forwarded on arrival to whoever should have it.
- [Answer](https://inboxpanda.io/answer): Panda answers routine questions from your notes after a five-minute hold you can stop, and drafts a reply to everything else.
- [Pricing](https://inboxpanda.io/pricing): Free for 250 messages a month with no card. Pro at $19 a month adds 10,000 messages and 1,000 AI replies.

Plans: Free $0/month (250 messages, 10 AI replies); Pro $19/month (10,000 messages, 1,000 AI replies); Business $59/month (20,000 messages, 3,000 AI replies). Free needs no card.

## Create a form (no account needed)

POST https://inboxpanda.io/api/inboxes
Content-Type: application/json
{"email": "owner@example.com", "name": "Contact"}

Returns {"id", "endpoint", ...}. The owner gets an email to claim the form; until then submissions are held and capped.

## What happens to each submission

InboxPanda classifies it with Claude once on arrival: an intent from the owner's list (by default sales, support, partner, billing, feedback, hiring; always other and spam) with a confidence, urgent flag, a one-sentence gist, a 2-3 sentence summary, stated facts, a reason and a suggested next step. Spam is kept out of email. Real submissions go to the owner's email, Slack and signed webhooks (x-signature: sha256=HMAC of the raw body). Intents with a forwarding address are forwarded on arrival. It drafts a reply to each real message; for intents the owner switches on, it sends the reply itself from the owner's notes, five minutes after arrival unless the owner stops it.

## For coding agents

MCP server (Streamable HTTP, no auth): https://inboxpanda.io/api/mcp
Tools: create_inbox {email, name?, framework?: html|react|nextjs|astro}, get_form_snippet {endpoint, framework?}
Claude Code: claude mcp add --transport http inboxpanda https://inboxpanda.io/api/mcp

CLI (Node 18+, no install): npx inboxpanda init --email owner@example.com [--name Contact] [--framework react] [--json]

## Submit to a form

POST {endpoint} with application/x-www-form-urlencoded (a plain <form action="{endpoint}" method="POST">) or JSON.
Send "Accept: application/json" to get {"ok": true, "id"} instead of a thank-you page.
Every input needs a name attribute. Fields starting with "_" are options:
- _redirect: URL to send the visitor to after submitting
- _subject: subject line of the notification email
- _honey: spam trap; render it hidden and leave it empty

File uploads: send multipart/form-data with <input type="file"> (claimed forms only). PDF, Word, text and image files, up to 4 MB per submission in total.

## Example

<form action="{endpoint}" method="POST">
  <input name="name" required>
  <input name="email" type="email" required>
  <textarea name="message" required></textarea>
  <input name="_honey" style="display:none">
  <button>Send</button>
</form>