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Plans and billing
What each plan includes, what counts as a message, and what happens past a plan's limits.
What each plan costs
Each plan has two numbers: messages a month, and AI replies a month. The inbox, the spam filter, labels and summaries are on every plan.
| Free | Pro | Business | |
|---|---|---|---|
| Price | Free, no card | $19 a month, or $190 a year | $59 a month, or $590 a year |
| Messages a month | 250 | 10,000 | 20,000 |
| AI replies a month | 10 drafts, on click | 1,000 | 3,000 |
| Past the limits | The form stops taking messages | $0.008 a message, $0.015 a reply | $0.005 a message, $0.01 a reply |
| Team | Just you | 3 people | As many as you need |
| Your own domain | None | 1 domain, 5 addresses | 3 domains, 25 addresses |
| File uploads a month | 100 MB | 5 GB | 20 GB |
Pro and Business also draft every reply as it arrives, answer from your notes, and send a daily summary if you want one. Business adds labels per inbox and a 99.9% uptime commitment with credits.
What counts
- A message: each form submission and each email that reaches an inbox. Spam doesn't count.
- An AI reply: on Pro and Business, each draft Panda writes when a message arrives, whether you send it or Panda answers on its own. Write with AI and Rewrite don't count. On Free, each Write with AI counts toward its 10 drafts.
The counts start again on the 1st of each month. Plan and billing shows what you've used.
Past the limits
On Free, the form stops taking messages until the 1st.
On Pro and Business, you can keep going and pay as you go from credit you add: $10, $25, $50 or $100 at a time. Set a monthly spending limit if you want one. With no credit left, or at your limit, the plan's limits apply.
Upgrading
Open Plan and billing, pick monthly or yearly, and press Upgrade to Pro or Upgrade to Business. Payment is handled by Stripe.
Card, invoices and cancelling
In Plan and billing, under Card and invoices, Manage billing opens Stripe, where you change your card, download invoices, switch between monthly and yearly, or cancel.
On a team, the account owner handles billing. See Team members.