Reading and sorting

Where your messages are, what Needs you and Handled mean, and the keys that move you through them.

The folders

The sidebar lists your folders:

Inbox: every real message, from your forms and the email you forward.
This week: what people wrote in about, as topics, over the last 7 or 30 days.
Archive: messages you're done with. Archiving keeps them; nothing is deleted.
Spam: what the spam filter or Panda caught. See Spam.
Trash: deleted messages. They're kept 30 days, then deleted for good.
Automated: mail a machine wrote to an address on your own domain, like receipts, newsletters and alerts. It's kept quietly: no label, no draft and no notification. It shows up once you have some.

Needs you and Handled

The inbox splits your messages in two:

Needs you: messages nobody has dealt with yet.
Handled: messages that were answered, replied to, or forwarded, each marked Answered, Replied, Answering or Forwarded. If the sender writes again, the message goes back to Needs you.

All shows both.

Reading a message

Each row in the list shows the sender, the label and Panda's one-line summary. Open a message to read it as sent, with the conversation under it.

The Panda Intelligence panel beside it shows how sure Panda is, the label, the suggested next step, the checks the message went through, and its history. Press P to show or hide it.

Several inboxes

Each form or forwarded address can have its own inbox. Pick one from the menu at the top of the sidebar, or All inboxes to see them together.

Search and filters

Press / to search. The buttons beside the search narrow the list, for example to one sender.

Keyboard shortcuts

Press ? to see them in the app.

Key	What it does
J / K	Next / previous
O or ↵	Open
U or Esc	Back to the list
E	Archive
!	Spam / not spam
#	Delete
X	Select
⇧U	Mark as unread
R	Reply
P	Panda's details
⌘K	Go to or do anything
/	Search
I	Settings and install
C	New inbox